FAQ's
How will my order be shipped?
For orders to the US, standard shipping is USPS or UPS Ground your order will arrive approximately 4-5 business days from date of purchase. You may pay extra for expedited shipping. For orders to the UK, our standard shipping is Hermes. Glossy pops does not ship to freight forwarding companies or export agents. Expedited shipping options are also available for an additional fee. These options are listed at check out.
How long will it take to ship?
For orders to the US & UK, your order will arrive approximately 4-5 business days from date of purchase. All orders, placed after noon EST will be processed the following business day despite the shipping method. Please allow up to 3 business days for your order to ship.
Returns
Glossy Pops Returns Policy Breakdown Of Our Returns Procedure:
Please contact us via our customer service email or drop us a DM on Insta.
Is shopping on Glossy Pops secure?
We understand how important security is to you. When you place an order on Glossy Pops, we encode your information using Secure Socket Layer (SSL) encryption technology (you'll see the shopping cart switch from http to https). This is an advanced consumer online security technique. You can be assured that your order will be placed safely and securely. Please contact us with any questions.
What credit cards do you accept?
For US orders, Glossy Pops accepts American Express, Visa, Mastercard, and Discover. For UK orders we only accept Visa and Mastercard. Please note we do not accept gift cards, banking gift cards, international credit cards, checks or money orders.
The product I want is out of stock, what happens now?
If some of the items in your order are temporarily out of stock, we will ship the available items only and notify you of any products that cannot be fulfilled.
I haven't received my order, my order is missing items, or my shipment is late?
Please send an email to hello@glossypops.com with your order number and preferably the order confirmation email and we will get back to you ASAP.
Ingredients/Testing
Is Glossy Pops cruelty free?
Yes we are cruelty-free cosmetics brand.
Who is your target audience?
Everyone! Male,female, non-binary, young, old-our products are there to promote self expression and fun for everyone!